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This page is a draft and refers to v1.x of the Reference Capability Map.

Introduction

An enterprise capability map summarizes what an enterprise needs to be able to do to succeed. The map shows what capabilities the enterprise needs, not who carries them out, or how. Agreement on high level capabilities is a foundation for subsequent analysis and planning of business processes and technology solutions.

Enterprises have different maps, as their goals and size vary. A capability map can extend to an enterprise that includes multiple organizations, such as a university system or consortium.

The Reference Capability Map below summarizes the capabilities covered in the RATL. This is a reference map; in your planning process, you will likely remove, add, or move capabilities on the map related to teaching and learning.

Capabilities in the Reference Capability Map are divided into three broad areas:

  • Strategic Capabilities are high level outcomes based on strategic goals, setting the direction for other capabilities on the map.
  • Core Capabilities are what the teaching and learning enterprise does to deliver its strategic capabilities, distinguishing itself from other enterprises and interacting with people and organizations.
  • Supporting Capabilities enable core capabilities, are often shared across other capabilities, and are often common to similar enterprises.

Reference Capability Map

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Capabilities

Strategic Capabilities

Core Capabilities

Supporting Capabilities

Capability

Definition

Notes

Academic Records Administration

Maintain records including matriculations, enrollments, instructor assignments, assessment results, and learner certifications.

 

Human Resources Administration

Recruit and retain human resources including instructors, staff, and student employees.

 

Identity and Access Management

Maintain identity records to enable participants to access appropriate enterprise resources and participate in inter-enterprise identity federations.

 

Technology Management

Review and revise the array of technology solutions that support enterprise capabilities.

 

Data Analytics

Enable analytic reporting on all teaching and learning data, for example, for enrollment management, accreditation reporting, and compliance reporting.

 

Communication and Collaboration

Support physical and virtual avenues of communication and collaboration between instructors, learners, and other participants.

 

Facilities Management

Maintain information about space and related resources to support teaching and learning.

 

Financials Management

Perform budgeting and other planning to support teaching and learning initiatives.

 
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