Do you revisit identity proofing, vetting or credentialing for students matriculating at a distance?
Yes
No
If so, how is this done? (Comment box)
If not, are there circumstances where you do revisit these processes?
Yes
No
If so, what triggers the re-proofing, -vetting, -credentialling?
How is this done? (comment box)
Do you ever issue Photo ID cards to mstriculated students at a distance?
Yes
No
If so, how is this done? (Comment box)
How do you insure the identity of students taking tests and other assessments? (comment box)
On Campus
Does obtaining a PhotoID in person at a PhotoID office improve your proofing, vetting and credentialing of matriculated students?
Yes
No
What information do you have on the remote student at that stage? (Check all that apply.)
Name
Address
Birthdate
Email address
High School Transcript
Test scores
Parent/Guardian Name
Parent/Guardian Address and Contact information
Academic Interest
Academic Term of interest
Post-secondary Institution (if transfer student)
Other notable....(Comment box)
What do you require from the student to prove their physical identity?
faxed/scanned government picture id
faxed/scanned credit card
faxed/scanned notary
eletronic notary
travel to campus for physical presence
Use a Third party vendor to validate Identity
Other (Comment box)
How does the process for replacement of a PhotoID card differ from the first issuance of a PhotoID? (Comment box)
Password Reset
Distance Students
If a distance education student forgets his/her password, what are his/her instructions to get access again? Check all that apply.
Call home department to have the password reset.
Please tell us how the department verifies the student's identity. Check all that apply.
Knows students by voice
Asks the student one or more knowledge-based questions
Asks the student for faxed/sent identification
Other
If identity verification is done based on knowledge-based questions, are these questions and answers:
Personal information shared by the student and stored in the student services system that may also be known to others (Birthdate, SSN, mother's maiden name, etc.)
Identified question/answer pairs established earlier by the student.
Organization assigned information (such as a PIN or StudentID)
Other
What is the new password?
Personal information such as Birthdate, SSN, or name
Random string of characters
Other
How is the new password communicated to the student?
Read aloud by the department representative
Transmitted by text messaging to a pre-established phone number of record
Transmitted by email to a pre-established personal email address of record
Other
Can the department representative see the original password?
Yes
No
Can the department representative see the new password?
Yes
No
Is the student forced to change the new password upon first use?
Yes
No
Call the Help Desk to have the password reset.
Please tell us how the student's identity is verified. Check all that apply.
Knows students by voice
Asks the student one or more knowledge-based questions
Asks the student for faxed/sent identification
If identity verification is done based on knowledge-based questions, are these questions and answers:
Based on biographic, geographic, or other information provided by the student as part of the admissions process that may also be known to others (Birthdate, SSN, mother's maiden name, etc.)
Identified question/answer pairs established earlier by the student.
Organization assigned information (such as a PIN or StudentID)
Other
What is the new password?
Personal information such as Birthdate, SSN, or name
Random string of characters
Other
How is the new password communicated to the student?
Read aloud by the Help Desk representative
Transmitted by text messaging to a pre-established phone number of record
Transmitted by email to a pre-established personal email address of record
Other
Can the Help Desk representative see the original password?
Yes
No
Can the Help Desk representative see the new password?
Yes
No
Is the student forced to change the new password upon first use?
Yes
No
Use an online web password reset form.
Please tell us how the web password reset form verifies the student's identity. Check all that apply.
Question/answer pairs based on biographic, geographic, or other information provided by the student as part of the admissions process that may also be known to others (Birthdate, SSN, mother's maiden name, etc.)
Identified question/answer pairs established earlier by the student.
Question/answer pairs based on organization assigned information (such as a PIN or StudentID)
Other
How is the new password set?
Based on personal information such as Birthdate, SSN, or name
Based on organization assigned information such as StudentID
Random string of characters
Student creates new password
Other
Is the student forced to change the new password upon first use?
Yes
No
Use a different approach.
Please describe (open text field).
On-Campus Students
If an on-campus student forgets his/her password, what are his/her instructions to get access again? Check all that apply.
Call or visit the home department to have the password reset.
Please tell us how the department verifies the student's identity. Check all that apply.
Knows the student: visual identification
Knows students by voice (if requested by phone)
Asks the student one or more knowledge-based questions