...
Level of adoption |
| Comments |
---|---|---|
Not considering | 1 | We've looked at it and agreed that it would |
Considering | 2 | ...but |
...
...
Just Starting | 6 |
|
Some Adoption | 4 | "The effort has been basically unfunded, focusing on process and |
Some departments ... are doing our best to follow
the ITIL path in our efforts to improve Service Operation and
certain elements of Service Transition. In particular, we look
to ITIL for guidance on Incident Management, Congfiguration and
Asset Management, and Change Management.
" "We hope that our efforts in these areas will trigger wider |
...
" | ||
Broad Adoption | 3 | There is a a strong tie from these ITIL processes to our Enterprise Architecture practice. |
Zen Masters | 1 | made a commitment to complete alignment with ITIL starting in about 2005. |
...
"Both the ITIL (version 2) and PRINCE2 programmes have been accompanied by a dedicated and ongoing training approach whereby all staff within ITSD ("central" IT division) and key IT / business staff throughout the faculties have been provided with the opportunity to achieve their foundation certificate (ITIL) and undertake the foundation examination (PRINCE2). All staff within the Service Planning & Development Group (PMs, BAs, architects, etc.) are given the choice of going on to complete PRINCE2 certification."
"There is a a strong tie from these ITIL processes to our Enterprise Architecture practice."
"Some departments ... are doing our best to follow the ITIL path in our efforts to improve Service Operation and
certain elements of Service Transition. In particular, we look
to ITIL for guidance on Incident Management, Congfiguration and
Asset Management, and Change Management."
"We are desperately seeking peers. "