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Introduction

An enterprise capability map summarizes what an shows the highest level business capabilities that a particular enterprise needs to be able to do to succeed. The map shows what capabilities the enterprise needs, not who carries them out, or how. Agreement on high level capabilities is a foundation for subsequent analysis and planning of business processes and technology solutionsSee the Capability Library page for more about the concept of capabilities.

Enterprises have different maps, as their goals and size vary. A capability map can extend to an enterprise that includes multiple organizations, such as a university system or consortium.The

Reference Capability Map

The reference capability map below summarizes the capabilities covered in the RATL. This is a reference map; in your planning process, you will likely remove, add, or move capabilities on the map related to teaching and learning.

Capabilities in the Reference Capability Map are divided into three broad areas:

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teaching and learning

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Reference Capability Map

Click on the thumbnail below to view the PDF version.

Capabilities

Strategic Capabilities

Core Capabilities

Supporting Capabilities

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Capability

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Definition

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Notes

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Academic Records Administration

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Maintain records including matriculations, enrollments, instructor assignments, assessment results, and learner certifications.

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Human Resources Administration

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Recruit and retain human resources including instructors, staff, and student employees.

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Identity and Access Management

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Maintain identity records to enable participants to access appropriate enterprise resources and participate in inter-enterprise identity federations.

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Technology Management

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Review and revise the array of technology solutions that support enterprise capabilities.

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Data Analytics

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Enable analytic reporting on all teaching and learning data, for example, for enrollment management, accreditation reporting, and compliance reporting.

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Communication and Collaboration

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Support physical and virtual avenues of communication and collaboration between instructors, learners, and other participants.

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Facilities Management

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Maintain information about space and related resources to support teaching and learning.

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Financials Management

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Perform budgeting and other planning to support teaching and learning initiatives.

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