Brief Description

This covers the process by which a person receives an initial digital identity or updates an existing digital identity when verification of identity cannot be handled using self-service tools.   This can be due to a need for higher level of verification of identity or an inability by an individual to use the self-service tools. 

Generic Functional Requirements

  • Automated creation of initial digital identity based upon on-boarding data from source systems
  • Automated expiration of a digital identity based upon data from source systems
  • Ability to recognize and consolidate identities for an individual if the individual exists in more than one source system
  • Allows for the delegation of tasks based on customer identity (such as "the students in my department")
  • Allows for the delegation of tasks based on user's level of access (ie super user, assist students only, work only from a specific set of machines)
  • Ability to issue a single use token for resetting of passphrase
  • Ability to view/search relevant data in the system
  • Ability to update data which is not based on source system data
  • Ability to expire or delete a digital identity
  • Ability to track authorization levels based upon level of verification of identity
  • Ability to allow a 3rd party to authorize creation of a digital identity
  • Logging of activity for auditing and trouble shooting purposes

Standards Support and Integration Considerations

Where possible, avoid non-standard technologies which require specifically integrated vendor components to be deployed.

Key Design Considerations

Technical Solutions

Case Studies

Specific Products

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