University of Utah: At the University of Utah, workflow is a problem because:
- There is not a clear owner of business processes, a process is not necessarily consistent across administrative boundaries (BPM issues)
- There is not a useable electronic representation of organizational relationships (identity management issues)
- There are many exceptions to who is authorized to approve actions (role assignment and management)
- Some critical identifiers are not used consistently across administrative boundaries (data management and definition issues)
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