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  • What is Contact Health scanning?

    • Published metadata contacts are scanned to check if they are alive and reachable.
  • What does the status (Healthy, Unhealthy, or No Status) in the Contact Health column mean?

    • Healthy - An email delivery attempt to the address on record succeeded
    • Unhealthy - An email delivery attempt to the address on record resulted in a hard bounce
    • No Status - The email address has not yet been scanned
  • Clicking the Contact Name will take the Site Administrator to the contacts tab

    • To update contacts:
      • Contacts > Edit or Delete
      • Review and Submit > Publish This Entity
      • Published contacts will show on the Metadata Health tab and will be included in the next contact health check (currently biannual)



URL Health Status

  • What is URL Health scanning?

    • Published metadata URLs are scanned to check if they are alive and reachable.
  • What does the status (Healthy, Unhealthy, No Status) in the URL Health column mean?

    • Healthy - An attempt to reach the URL returned a 200, 304, or resolved in 5 or less redirects
    • Unhealthy - An attempt to reach the URL did not return a 200, 304, or exceeded 5 redirects to resolve 
    • No Status - The URL has not yet been scanned
  • What do the status codes in the Reason column mean?

  • Clicking the URL Type will take the Site Administrator to the corresponding URL tab

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