...
Item | Status | Target |
DCV documentation | Not yet started. Possible webinar topic/doc? | 2017, Q4 |
EV documentation | Have started with new EV process at: https://spaces.at.internet2.edu/x/YAxhBg Possible webinar topic/doc? | 2017, Q3 |
InCommon Cert API | Currently awaiting prioritization/scheduling within TIER | TBD |
High Priority
Item | Status | Target |
FAQ doc RE: how to get support | waiting on potential I2 ServiceNow KB system | 20172018, Q4 |
Comodo's Work Items
Medium Priority
Item | Status | Target |
ACME Support | Comodo doesn’t support ACME at this time (business decision). | no longer in scope |
SmartCard Certificates | DONE | 2016 |
Improve support function for EV process | DONE | 2017, Q3 |
| Dedicated queue for InCommon | DONE (new ccmvalidation@comodo.com, in addition to existing ccmsupport@comodo.com), need to publicize | Q4 2017 |
Allow wildcard in CN with SANs (some software needs to see a wildcard in the CN of a wildcard cert, not as a SAN) | Comodo will document their known workaround for EZProxy, but is still investigating the feasibility of adding this feature. | TBD |
Bulk certificate management (both API and CCM) | Comodo is discussing only bulk DCV at this time. No other bulk certificate management capabilities are being discussed or planned for either CCM or the API. | no longer in scope has received other similar requests and is evaluating feasibility in terms of manpower.TBD |
Sync DCV expirations per-org | Comodo is evaluatinghas determined that this is not feasible at this time. | no longer in scopeTBD |
High Priority
Item | Status | Target | |
Improve custom notifications (addl. fields, events, documentation) | InCommon seeking input from community on specifics | TBD | |
Improve authentication options for API (passwordless) | Comodo is investigating [CCM-3542] | DONE, documentation has been updated, need to publicize | Q3, 2017TBD |
Additional API fields/functions:
| Recently clarified, needs discussionComodo is investigating | TBD | |
CM/CA Status Page | DONE | 2017 | |
Release Roadmap | DONE, see here | Q3, 2017 |
...
Item | Status | Target |
Single Initial POC for support | Not currently feasible | |
CCM Training | in development | 2017, Q3 |
Support webinars | Need to identify topics (see above: DCV, EV) | ongoing |
High Priority
Item | Status | Target |
Stronger SLA | DONE | 2016 |
SSO | In testing | 2017, Q2 |
MFA | In testing | 2017, Q2 |
Support KB, tailored for InCommon issues | Hope to use new ServiceNow implementation at I2Awaiting KB at Internet2, can discuss whether or not Comodo can provide this | 2018, Q1Q4 |
Work Items Receiving “low” Priority (yet which are being implemented)
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