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Item

Status

Target

Single Initial POC for support

Not currently feasible

 

CCM Training

 

2017, Q2

Support webinars

Need to identify topics

ongoing

 

High P riorityPriority

 

Item

Status

Target

Stronger SLA

DONE

2016

SSO

In development

2017, Q2

MFA

In development

2017, Q2

Support KB, tailored for InCommon issues

Hope to use coming ServiceNow implementation at I2

2018, Q1

 

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