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- technical contact: for direct communication between InCommon participants regarding technical issues such as troubleshooting software, systems, or networking issues
- administrative contact: for direct communication between InCommon participants and by institutional users regarding non-technical issues such as attribute release policy, on-boarding issues, privacy, assurance certification and assurance qualifiers, etc.
- security contact: for direct communication between InCommon participants regarding security matters, especially for the purposes of Federated Security Incident Response
- support contact: for end-user technical support but may also handle questions from users regarding attribute release policy, user privacy, access issues relating to assurance, etc.
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